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FAQ

CORPORATE AND SOCIAL RESPONSIBILITY

CORPORATE AND SOCIAL RESPONSIBILITY

PERSONAL DETAILS

HOW CAN I ACCESS OR CHANGE MY ACCOUNT DETAILS?

HOW DO I REGISTER FOR MY ACCOUNT?

WHY DO I NEED AN ACCOUNT?

WHAT HAPPENS IF I FORGET MY PASSWORD?

IS MY PERSONAL DATA SAFE IF I CREATE AN ACCOUNT?

ARE MY CREDIT OR DEBIT CARD DETAILS SAVED?

WHAT ARE MY PAYMENT OPTIONS?

IS IT SAFE TO ENTER MY PAYMENT DETAILS ONLINE?

ORDERS

I'M NOT SURE IF I'VE SUCCESSFULLY COMPLETED MY ORDER?

CAN I FIND OUT WHEN A PRODUCT THAT IS CURRENTLY OUT OF STOCK COMES BACK IN?

HOW CAN I FIND THE LATEST DEALS AND OFFERS?

PROMOTION CODES

HOW DO I USE A PROMOTION CODE?

WHY WON'T MY PROMOTION CODE WORK?

CAN I USE MORE THAN ONE PROMOTION CODE ON AN ORDER?

I FORGOT TO ADD A PROMOTION CODE TO MY ORDER. CAN IT STILL BE APPLIED?

HOW DO I CHECK IF A PROMOTION CODE HAS BEEN APPLIED TO MY ORDER?

EVOUCHERS

WHAT ARE EVOUCHERS?

WHAT CAN I BUY WITH MY EVOUCHER?

WHAT ARE THE EVOUCHER TERMS AND CONDITIONS?

HOW CAN I CHECK MY EVOUCHER BALANCE?

PRODUCT REVIEWS

WHAT IS AN ONLINE REVIEW?