When you have successfully completed your order, you will receive a confirmation email. If you don't receive an email, please call our Customer Service team on 1800 630 034 (between 8.30am and 5.00pm AEST).
We love hearing feedback on our products, because as a valued customer your opinion is important to us. We've provided some guidelines to make sure that your feedback remains helpful to other customers as well. To keep it fair and consistent we only post reviews that are in adherence with these guidelines. So here's an idea of how best to do it:
Keep feedback based on the product only and your experience of using the product. E.g. size, fabric, how it makes you feel?
Be honest - tell us what you like about the product and what you don't like about the product
Keep it clean, get to the point and provide helpful feedback for others
We are not about anything offensive, racist, crude, so inappropriate comments won't be posted accordingly.
Also to protect your privacy we can't post any personal information, so use of a nickname for the review is the best way to go. Links to other websites and references to other retailers is also potentially misleading to visitors, so we won't post this info either.
But if you want to talk to us about anything concerning prices, promotions, shipping, customer service or details that are personal to your purchase then give us a call on 1800 630 034.