Great quality product , always buy Tontine because of the quality & extremely fast delivery . I generally buy in store but will definitely purchase online again. I would thoroughly recommend this Topper for anyone wanting to revive their old mattress
I've given two stars because the purchase and delivery process was easy. However I bought this mattress topper to soften a too-hard sofa bed and was very disappointed. I've owned many mattress toppers in the past and expect them to be soft and plush, especially if called "Ultimate Loft". I was very disappointed with the purchase as I found the not-soft wadding to be tightly packed, producing a firm-feeling mattress topper. I wish I hadn't gone by the 5 star reviews on the Tontine website and had checked reviews on Spotlight which give it 2.9 stars. I've combined it with the too-thin Soft & Snuggly topper I already had to produce something usable.
Good morning Suzanne, Thank you for taking the time to contact Tontine. We are sorry to hear of your disappointment with your recent purchase. Unfortunately, due to hygiene reasons we cannot exchange or refund goods for change of mind or incorrect purchase. Please see the Returns & Exchange Policy. https://www.tontine.com.au/pages/returns-exchanges Further information is available, please see our Terms of Service Policy Part B, Section 3.7 https://www.tontine.com.au/policies/terms-of-service We acknowledge this can be frustrating and appreciate your understanding. Kind Regards, Lisa Hanmer | Customer Service Officer| John Cotton Australia
Haven’t used it but feels soft and comfy
Lovely and soft, makes my bed feel wonderful
I absolutely love the way the topper makes my bed feel. I do look forward to going to bed each night now. This topper will not disappoint